1812c3cb8SMatthias Seidel<?xml version="1.0" encoding="UTF-8"?> 2812c3cb8SMatthias Seidel 3812c3cb8SMatthias Seidel<!--*********************************************************** 4812c3cb8SMatthias Seidel * 5812c3cb8SMatthias Seidel * Licensed to the Apache Software Foundation (ASF) under one 6812c3cb8SMatthias Seidel * or more contributor license agreements. See the NOTICE file 7812c3cb8SMatthias Seidel * distributed with this work for additional information 8812c3cb8SMatthias Seidel * regarding copyright ownership. The ASF licenses this file 9812c3cb8SMatthias Seidel * to you under the Apache License, Version 2.0 (the 10812c3cb8SMatthias Seidel * "License"); you may not use this file except in compliance 11812c3cb8SMatthias Seidel * with the License. You may obtain a copy of the License at 12812c3cb8SMatthias Seidel * 13812c3cb8SMatthias Seidel * http://www.apache.org/licenses/LICENSE-2.0 14812c3cb8SMatthias Seidel * 15812c3cb8SMatthias Seidel * Unless required by applicable law or agreed to in writing, 16812c3cb8SMatthias Seidel * software distributed under the License is distributed on an 17812c3cb8SMatthias Seidel * "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY 18812c3cb8SMatthias Seidel * KIND, either express or implied. See the License for the 19812c3cb8SMatthias Seidel * specific language governing permissions and limitations 20812c3cb8SMatthias Seidel * under the License. 21812c3cb8SMatthias Seidel * 22812c3cb8SMatthias Seidel ***********************************************************--> 23812c3cb8SMatthias Seidel 2493574d91Smseidel<helpdocument version="1.0"> 25812c3cb8SMatthias Seidel<meta> 26812c3cb8SMatthias Seidel<topic id="textsharedguideerror_reportxml" indexer="include" status="PUBLISH"> 27812c3cb8SMatthias Seidel<title xml-lang="en-US" id="tit">Error Report Tool</title> 28812c3cb8SMatthias Seidel<filename>/text/shared/guide/error_report.xhp</filename> 29812c3cb8SMatthias Seidel</topic> 30812c3cb8SMatthias Seidel</meta> 31812c3cb8SMatthias Seidel<body> 3293574d91Smseidel<bookmark xml-lang="en-US" branch="index" id="bm_id3150616"> 3393574d91Smseidel<bookmark_value>Error Report Tool</bookmark_value> 34812c3cb8SMatthias Seidel<bookmark_value>reports;error reports</bookmark_value> 35812c3cb8SMatthias Seidel<bookmark_value>crash reports</bookmark_value> 36812c3cb8SMatthias Seidel<bookmark_value>activating;Error Report Tool</bookmark_value> 37812c3cb8SMatthias Seidel</bookmark><comment>MW changed "reporting..." to "reports;"</comment> 38*34f67fafSmseidel<paragraph xml-lang="en-US" id="hd_id3150616" role="heading" level="1" l10n="U"><variable id="error_report"><link href="text/shared/guide/error_report.xhp" name="Error Report Tool">Error Report Tool</link> 39812c3cb8SMatthias Seidel</variable></paragraph> 40*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3153345" role="paragraph" l10n="U">The Error Report Tool starts automatically when a program crash occurs.<comment>removed sentene about manually - i96770</comment></paragraph> 41*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3147088" role="paragraph" l10n="U">The Error Report Tool gathers all necessary information that can help the program developers to improve the code, so that in later versions this error can possibly be avoided. Please help us to improve the software and send the generated error report.</paragraph> 42*34f67fafSmseidel<paragraph xml-lang="en-US" id="hd_id3148538" role="heading" level="2" l10n="U">Starting the Error Report Tool</paragraph> 43*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3149811" role="paragraph" l10n="U">With most program crashes the Error Report Tool will start automatically.</paragraph> 44*34f67fafSmseidel<paragraph xml-lang="en-US" id="hd_id3154046" role="heading" level="2" l10n="U">Completing the Report</paragraph> 45*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3147335" role="paragraph" l10n="U">On the main Error Report Tool dialog, you can enter some additional information that may help the developers to localize the error. For example, if the error only appears after a change in your hardware or software environment, or if you clicked on a button, please include that information.</paragraph> 46*34f67fafSmseidel<paragraph xml-lang="en-US" id="hd_id3159399" role="heading" level="2" l10n="U">Sending the Error Report</paragraph> 47*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3150504" role="paragraph" l10n="U">The Error Report Tool uses the HTTP PUT / SOAP protocol to send the report data. You may optionally enter some descriptive text that will help us to identify the context of the program crash. Then click the <emph>Send</emph> button.</paragraph> 48*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3149670" role="warning" l10n="U">You will not get an answer to your error report. If you need support, please visit the <link href="text/shared/main0108.xhp">support forum</link> on the Internet.</paragraph> 49*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3153526" role="paragraph" l10n="U">You may choose to respond to questions that the developers may have about the reported error. Mark the check box if you allow to be contacted by e-mail, should additional information be required. By default this box is not marked, so you will not get any e-mail.</paragraph> 50*34f67fafSmseidel<paragraph xml-lang="en-US" id="hd_id3150792" role="heading" level="2" l10n="U">What Data is Sent?</paragraph> 51*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3154366" role="paragraph" l10n="U">The error report consists of several files. The main file contains information about the error type, operating system name and version, memory usage, and the description that you entered. You can click the <emph>Show Report</emph> button on the main dialog of the Error Report Tool to view what will get sent in the main file.</paragraph> 52*34f67fafSmseidel<paragraph xml-lang="en-US" id="par_id3151177" role="paragraph" l10n="U">In addition, relevant memory contents and stack traces are gathered by some system standard tools ("dbhhelp.dll" on Windows systems, "pstack" on UNIX systems). This information will be sent also.</paragraph> 53812c3cb8SMatthias Seidel</body> 54812c3cb8SMatthias Seidel</helpdocument> 55