1<?xml version="1.0" encoding="UTF-8"?> 2<helpdocument version="1.0"> 3 4<!--*********************************************************** 5 * 6 * Licensed to the Apache Software Foundation (ASF) under one 7 * or more contributor license agreements. See the NOTICE file 8 * distributed with this work for additional information 9 * regarding copyright ownership. The ASF licenses this file 10 * to you under the Apache License, Version 2.0 (the 11 * "License"); you may not use this file except in compliance 12 * with the License. You may obtain a copy of the License at 13 * 14 * http://www.apache.org/licenses/LICENSE-2.0 15 * 16 * Unless required by applicable law or agreed to in writing, 17 * software distributed under the License is distributed on an 18 * "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY 19 * KIND, either express or implied. See the License for the 20 * specific language governing permissions and limitations 21 * under the License. 22 * 23 ***********************************************************--> 24 25 26 27 28<meta> 29 <topic id="textshared0500000001xml" indexer="include"> 30 <title xml-lang="en-US" id="tit">Getting Support</title> 31 <filename>/text/shared/05/00000001.xhp</filename> 32 </topic> 33 </meta> 34 <body> 35 <section id="support"> 36<bookmark xml-lang="en-US" branch="index" id="bm_id3143272"><bookmark_value>support on the Web</bookmark_value> 37 <bookmark_value>getting support</bookmark_value> 38 <bookmark_value>forums and support</bookmark_value> 39 <bookmark_value>Web support</bookmark_value> 40</bookmark> 41<paragraph xml-lang="en-US" id="hd_id3146873" role="heading" level="1" l10n="U" oldref="1"><variable id="00000001"><link href="text/shared/05/00000001.xhp" name="Getting Support">Getting Support</link> 42</variable></paragraph> 43 <paragraph xml-lang="en-US" id="par_id9173253" role="paragraph" l10n="NEW">Many questions and answers are the same for OpenOffice.org software and for the commercial office software.</paragraph> 44 <paragraph xml-lang="en-US" id="par_id3150667" role="paragraph" l10n="CHG" oldref="8">You can find support on the OpenOffice.org website at <link href="http://support.openoffice.org">support.openoffice.org</link>.</paragraph> 45 46 <paragraph xml-lang="en-US" id="par_id3154230" role="paragraph" l10n="U" oldref="3">For a summary of the current support services refer to the <emph>Readme</emph> file in the <item type="productname">%PRODUCTNAME</item> folder.</paragraph> 47<paragraph xml-lang="en-US" id="hd_id26327" role="heading" level="2" l10n="NEW">Local language support pages</paragraph> 48 <paragraph xml-lang="en-US" id="par_id1318380" role="paragraph" l10n="CHG">The OpenOffice.org localization projects offer support pages in local languages. Find an overview of the native language projects at <link href="http://projects.openoffice.org/native-lang.html">projects.openoffice.org/native-lang.html</link>. You can find help and support in English language on the OpenOffice.org website at <link href="http://support.openoffice.org">support.openoffice.org</link>.</paragraph> 49 <paragraph xml-lang="en-US" id="hd_id2611386" role="heading" level="2" l10n="NEW">Mailing lists</paragraph> 50 <paragraph xml-lang="en-US" id="par_id3166335" role="paragraph" l10n="NEW">Ask about OpenOffice.org, find help by volunteers, and discuss topics on the public mailing lists. You can find many general and specialized mailing lists on the OpenOffice.org website at <link href="http://www.openoffice.org/mail_list.html">www.openoffice.org/mail_list.html</link>.</paragraph> 51 <paragraph xml-lang="en-US" id="hd_id0915200811081722" role="heading" level="2" l10n="NEW">Forum</paragraph> 52 <paragraph xml-lang="en-US" id="par_id0915200811081778" role="paragraph" l10n="NEW">You can access web forums to ask and answer questions about OpenOffice.org.</paragraph> 53 <paragraph xml-lang="en-US" id="hd_id0804200803314150" role="heading" level="2" l10n="NEW">Security</paragraph> 54 <paragraph xml-lang="en-US" id="par_id0804200803314235" role="paragraph" l10n="NEW">In case you are concerned about any security issue with using this software, you can contact the developers on the public mail list dev@openoffice.org. If you want to discuss any issue with other users, send an email to the public mail list discuss@openoffice.org.</paragraph> 55 <paragraph xml-lang="en-US" id="hd_id3168534" role="heading" level="2" l10n="NEW">Downloads</paragraph> 56 <paragraph xml-lang="en-US" id="par_id3028143" role="paragraph" l10n="CHG">You can download the latest version of OpenOffice.org at <link href="http://download.openoffice.org/">download.openoffice.org</link>.</paragraph> 57 <paragraph xml-lang="en-US" id="hd_id2602967" role="heading" level="2" l10n="NEW">Documentation</paragraph> 58 <paragraph xml-lang="en-US" id="par_id3497211" role="paragraph" l10n="NEW">You can download documentation as PDF files, how-tos, and guides from the OpenOffice.org website at <link href="http://documentation.openoffice.org">documentation.openoffice.org</link>.</paragraph> 59 <paragraph xml-lang="en-US" id="hd_id0120200910361765" role="heading" level="2" l10n="NEW">Participate and give back</paragraph> 60 <paragraph xml-lang="en-US" id="par_id0120200910361848" role="paragraph" l10n="NEW">If you want to take an active role in the worldwide OpenOffice.org community, you are very welcome to give feedback, discuss features, propose enhancements, write your own article in an FAQ, how-to, manual, create a video tutorial, etc.</paragraph> 61 <paragraph xml-lang="en-US" id="par_id0120200910361874" role="paragraph" l10n="NEW">Visit the <link href="http://documentation.openoffice.org/">documentation web site</link> or the <link href="http://wiki.services.openoffice.org/wiki/Documentation">Wiki starting page</link> and follow the links for contributors.</paragraph> 62 </section> 63 </body> 64</helpdocument>